Timeline6 records
system / internal / loggedInternal dispatch alert
Internal alert for customer ETA follow-up.
sms / inbound / loggedVehicle details received
Vehicle details received for roadside tech.
twilioSM_DEMO_BATTERY_REPLYreceived
call / inbound / missedMissed fleet callback
Missed call from repeat shop account. Callback due before close.
twilioCA_DEMO_RIDGE_MISSEDno-answer
sms / outbound / sentETA text
Ray is heading your way in Unit 02. ETA is 14 minutes.
twilioSM_DEMO_I84_ETAsent
call / inbound / loggedAI intake call
Customer needs a rollback tow from Route 17 to Ridge Auto. Vehicle is drivable but unsafe.
twilioCA_DEMO_I84_INTAKEcompleted
sms / outbound / sentBattery jump ETA
Mike can be there after one stop. Reply with vehicle color and plate.
twilioSM_DEMO_BATTERY_ETAsent